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PRIVACY NOTICE

Last Updated: February 2026

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This Privacy Notice describes how iQ Health Team, Inc. (“Company,” “we,” “us,” or “our”) collects, uses, stores, and protects information related to our workforce and professional operations. This notice applies to information collected through our website www.iqhealthteam.com, electronic communications (including SMS), email, phone, and in the course of providing workforce and operational support services to medical clinics.

1. Who We Are

iQ Health Team provides healthcare workforce and operational support services. Our services focus on staffing coordination, employee onboarding, scheduling, credentialing support, human resources administration, and internal operational communications. We do not provide clinical care, patient services, billing services, or insurance services.

2. Information We Collect

We collect information necessary to support workforce operations, including:

  • Name

  • Phone number

  • Email address

  • Employment-related information (such as role, availability, scheduling details)

  • Business contact information for clinic supervisors or authorized representatives

  • SMS opt-in and communication preferences

 

We do not collect or process patient medical information, clinical data, or billing information.

3. How We Use Information

We use information for legitimate business and operational purposes, including:

  • Employee scheduling and staffing coordination

  • Onboarding and workforce communication

  • Internal operational updates

  • Responding to inquiries from employees or authorized contacts

  • Compliance with legal, regulatory, and contractual obligations

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Information is used only as necessary to support workforce operations.

4. SMS Communications

We use SMS messaging solely for non-marketing, administrative communication, such as:

  • Scheduling updates

  • Shift confirmations or coverage requests

  • Onboarding reminders

  • Time-sensitive operational notifications

 

SMS messages are not used for:

  • Marketing or promotions

  • Patient communication

  • Billing or clinical matters

 

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message.

5. Information Sharing

We do not sell or share personal information for marketing or promotional purposes. Information may be shared only in limited circumstances, such as:

  • With trusted service providers who support our operations under written agreements

  • As required by law, regulation, or legal process

  • In connection with a business transaction (e.g., merger or acquisition)

 

Mobile opt-in and SMS consent information is never shared with third parties for any purpose.

6. Data Retention

We retain information only as long as reasonably necessary to:

  • Support workforce operations

  • Meet legal or regulatory requirements

 

When information is no longer needed, it is securely deleted or anonymized.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information. While no system is completely secure, we take appropriate steps to reduce risk and protect data.

8. Information From Minors

Our services are intended for adults only. We do not knowingly collect information from individuals under 18.

9. Your Rights and Choices

Depending on applicable law, you may have the right to:

  • Request access to your information

  • Request correction or deletion

  • Withdraw consent for communications

To make a request, contact us using the information below.

10. California Privacy Rights

California residents may have additional rights under applicable privacy laws, including the right to access or delete certain personal information and to not be discriminated against for exercising privacy rights.  Requests may be submitted using the contact information below.

11. Updates to This Notice

We may update this Privacy Notice from time to time. Any changes will be posted with an updated effective date.

12. Contact Us

iQ Health Team, Inc.
1420 Shaw Ave, Suite 102-172
Clovis, CA 93611
Email: team@iqhealthteam.com
Website: www.iqhealthteam.com

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